One of the provisions of the European Directive 2002/96/CE is that anything electrical or electronic should not be treated as domestic waste and simply thrown away. 

To remind you of this Directive, all affected products are now being marked with a crossed-out wheelie bin symbol, as depicted below:

 To comply with the Directive you can return your old electro-therapy unit to us for disposal. Simply request a postage-paid label, attach this to an envelope or padded bag with the unit enclosed, and post it back to us. 

Upon receipt we will send your old device for components recovery and recycling to help to conserve the world’s resources and minimise any adverse effects on the environment.

Eco & charity

6 comments

Veronica Leach

Veronica Leach

Please send me a prepaid label so I can send a Tens machine Model 2BT to you for recycling.
Many thanks for your help.
Veronica Leach

TensCare

TensCare

Hi Annabelle,

Yes, you can!

We have send you an email with some return instructions.

Annabelle Francis Townsend

Annabelle Francis Townsend

Can I please return my Elise for disposal please.

Mark Stephen Durham

Mark Stephen Durham

Could I please request a returns label so that my TENS itouch Easy can be re-cycled.
Please send/post to:-
Mark Durham
93, Arlott Crescent
Oldbrook
Milton Keynes
MK6 2RA

The machine has only been used once, but batteries left in the machine leaked, and now, with new batteries the unit will not turn on.
Could you also advise if you have a machine specifically designed to treat “Tennis Elbow”
Thanks
Mark

TensCare

TensCare

Hi Laura
Thank you for your message
I have emailed you in response to your message
Many thanks

Laura Ellis-Kendrick

Laura Ellis-Kendrick

Hi. I want to recycle my tens machine pads.
May I request a postage-paid label, please.
I am happy to print it if emailed to laura@kenders.net.
Alternatively my postal address is 7 Woodbrook Rd, Mellor, SK6 5AU
Thanks
Laura

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