Always refer first to the device specific instructions included in your product manual.
Clean the case of the device one a week to keep it in good working order. You can use an alcohol-free anti-bacterial wipe or a cloth dampened with warm soapy water to clean the device, and a clean towel or paper towel to dry. Do not immerse the device in a liquid. Do not use any other cleaning solution.
Always make sure your device is dry before storing. Keep the device in its storage pouch in a cool dry place.
If your TENS machine is not working properly, you can view our FAQ here.