Unfortunately we are currently unable to process website orders for delivery in EU member countries, please contact us here for details on how to order. We apologise for any inconvenience. 

UK Service

Royal Mail 1st Class


Delivery including Saturdays

Royal Mail 2nd Class


Delivery including Saturdays

Next Working Day Courier


Next working day delivery excluding Saturdays - the best option for guaranteed on-time delivery)

Royal Mail Saturday Delivery


Saturday delivery – requires signature

Outside of UK



Sent via Royal Mail International Signed

Rest of World


Sent via Royal Mail International Signed

  • Orders placed before 3pm Monday to Friday are dispatched on the same day (not including weekends and bank holidays).
  • Complete your order by 3pm to receive next working day delivery.
  • Orders placed with Next Working Day delivery (£6.95) on Friday before 3pm will be delivered on Monday, and orders placed after 3pm Friday and over the weekend will be dispatched on Monday for delivery on Tuesday.
  • On the morning of delivery, confirming the consignment number & providing a 2-hour delivery window. Orders placed with Next Working Day delivery may take up to two working days for certain postcodes.
  • All orders placed after 2:30 pm will be dispatched on the next working weekday (Monday to Friday excluding weekends and bank holidays).
  • Royal Mail International Signed For is the only option available for deliveries outside of the UK.

IMPORTANT INFORMATION: The delivery prices as stated above do not include any customs charges, import tax or handling. These may incur additional costs depending on customs controls. Always check with your local customs office for details on charges and any delays currently being experienced. 


PLEASE NOTE: Working Days are Monday to Friday. This excludes weekends and bank holidays. Stated times are according to GMT (UTC+00:00) London time zone.


COVID-19 DELIVERY DELAYS: Please be aware that the standard delivery times quoted are likely to be affected by the current Coronavirus postal delays. For 2nd Class parcels we are seeing delays of up to 2 weeks and international orders up to 6 weeks. Please note we may not be able to send replacements for delayed parcels. If your order is urgent, we suggest selecting UK Next Working Day Courier option and for international orders emailing customer.service@tenscare.co.uk. Your patience and understanding is appreciated.


We deliver to the following European countries:

Åland Islands, Albania, Andorra, Armenia, Belarus, Bosnia & Herzegovina, Bouvet Island, Faroe Islands, Georgia, Gibraltar, Greenland, Guadeloupe, Guernsey, Vatican City, Iceland, Isle of Man, Jersey, Kosovo, Liechtenstein, Mayotte, Moldova, Monaco, Montenegro, North Macedonia, Norway, Réunion, San Marino, Serbia, Svalbard & Jan Mayen, Switzerland, Turkey, Ukraine 

We deliver to the following ROW countries:

Afghanistan, Azerbaijan, Bahrain, Bangladesh, Bhutan, British Indian Ocean Territory, Brunei, Cambodia, Christmas Island, Hong Kong SAR, India (36 of 37 states), Indonesia, Iraq, Japan, Jordan, Kazakhstan, Kuwait, Kyrgyzstan, Laos, Lebanon, Macao SAR, Malaysia, Maldives, Mongolia, Myanmar (Burma), Nepal, Oman, Pakistan, Palestinian Territories, Philippines, Qatar, Russia, Saudi Arabia, Singapore, South Korea, Sri Lanka, Taiwan, Tajikistan, Thailand, Turkmenistan, United Arab Emirates, Uzbekistan, Vietnam, Yemen, Algeria, Angola, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo - Brazzaville, Congo - Kinshasa, Côte d’Ivoire, Djibouti, Egypt, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Kenya, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Morocco, Mozambique, Namibia, Niger, Nigeria, Rwanda, São Tomé & Príncipe, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, South Sudan, St Helena, Sudan, Tanzania, Togo, Tunisia, Uganda, Western Sahara, Zambia, Zimbabwe, Anguilla, Antigua & Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, British Virgin Islands, Cayman Islands, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Jamaica, Martinique, Montserrat, Nicaragua, Panama, Sint Maarten, St Barthélemy, St Kitts & Nevis, St Lucia, St Martin, St Pierre & Miquelon, St Vincent & Grenadines, Trinidad & Tobago, Turks & Caicos Islands, US Outlying Islands, Argentina, Bolivia, Brazil, Caribbean Netherlands, Chile, Colombia, Ecuador, Falkland Islands, French Guiana, Guyana, Paraguay, Peru, Suriname, Uruguay, Venezuela, Australia, Cook Islands, Fiji, French Polynesia, Kiribati, Nauru, New Caledonia, New Zealand, Niue, Norfolk Island, Papua New Guinea, Pitcairn Islands, Samoa, Solomon Islands, Timor-Leste, Tokelau, Tonga, Tuvalu, Vanuatu, Wallis & Futuna, Canada, Mexico, United States


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